Having trouble getting your personal programmer to work? Reach out to us and we will troubleshoot the issue with you.
We encourage you to use your personal programmer on a regular basis (or at least once per month). Adjusting your Esteem settings can improve some environments and you need to use the programmer in order to know when your battery is depleting and may need to be replaced.
Wondering whether the indicators on your personal programmer or battery are working? A steady light will display and and one beep will sound when you successfully change programs on it.
When the battery begins to deplete you will notice two beeps when changing programs and the light on the lower right of the remote will flash. If this happens, contact us and we will help you locate the closest, lowest cost surgical site in your area for help replacing it. When the device is completely depleted you will no longer be able to hear so you want to contact us as soon as you notice the battery depleting.
For more information, read the Personal Programmer Quick Reference Guide.
Contact us by emailing us at:firstname.lastname@example.org
Upcoming MRI? Protect Your Esteem
Do you have an upcoming MRI? Generally, the implanted components of the Esteem are MR Conditional and are safe for MRI scans under certain conditions.
If you don’t have an Esteem ID card, you can request a replacement ID card. You will receive a new ID card after each Esteem surgery and battery change.
Download and bring a copy of this Envoy Medical MRI Conditional Safety Information to your MRI appointment and give it to the radiologist.
The best care is preventative. Schedule an annual check-up with your Envoy Medical certified audiologist to fine-tune your hearing. An exclusive Envoy Medical Audiologist has the proper training and equipment to test and troubleshoot how your Esteem is performing to restore optimal hearing while avoiding total depletion of the battery.
During this visit your audiologist can test your baseline audiogram (where your individual hearing is without the Esteem) to determine whether your hearing loss has progressed. If it has, the audiologist can adjust your device to suit your changing needs.LEARN MORE ABOUT AUDIOGRAMS
Sensorineural hearing loss can be progressive and worsen over time. While the Esteem hearing implant cannot prevent additional hearing loss (which is why hearing protection remains important), it can be programmed to adjust to your hearing loss needs over time.
If your hearing has progressed to the level of severe or profound hearing loss, you may be a candidate for a cochlear implant. Fortunately, in most cases the Esteem procedure does not prevent patients from having a cochlear implant in the future.
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