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Using your programmer to query your Esteem device helps ensure the programmer and device are in synch and indicates what setting and volume you are currently in.
1. Turn on the Personal Programmer by pressing and holding the "Standby" button for a few moments; lights will illuminate.
2. Press the "Query" button (see figure above).
3. Locate the "Transmit" button.
4. Hold the programmer directly over the implanted Esteem and press the "Transmit" button.
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5. Check Profile LED and Volume Setting Display on the programmer. If the Profile LED and Volume Settings Display are steady, the query was successful and the Profile LED light and LED screen indicate what profile and volume level you are currently in.
6. If the Query LED is blinking, communication was not successful; repeat steps 2-5.
7. If communication is still unsuccessful, see Tips and Troubleshooting.
If you notice the LED screen blinking this means the communication was not successful. Repeat the steps, adjusting the placement of the personal programmer over the device.
Need assistance? Envoy Medical Customer Service can be called at 800-460-7531 or emailed at customerservice@envoymedical.com.