Hearing loss had been an issue in Susan’s family as long as she could remember and as her hearing got worse in her last thirties, her job as a Dental Assistant became challenging despite using a hearing aid. She remembers when she’d go out to lunch with her co-workers and as they shared stories she couldn’t understand everything and says “I felt really left out.” After getting the Esteem implant she can participate fully and is enjoying being a part of things again. "When I found the Esteem, I found hope," she said.